Help

After you pay, you come back to your order page. It shows the code as soon as the payment is confirmed and the card is ready. Keep the page open; it updates by itself.

We email you a link to your order page, never the code itself. Open the link to see the code. If you lose the email, use Find my order with your order number and email.

Sometimes preparing a card takes longer. Your order page says so, and we follow it up: you get your code or a refund, and we email you. If you have a question, contact us with your order number.

Yes. One order holds up to five codes of the same card and value.

Most gift cards work only on accounts set to the region they were made for. A card for one region does not work on an account set to another. Cards marked Global work on accounts in every region.

Check the country or region your account is set to on the platform itself, then choose the same region on the card page. At checkout you confirm it before you pay.

A code cannot be refunded after it is shown, because it can be used as soon as you see it. If we cannot deliver your card, you get a refund. The details are in our refund policy.

Check that your account is set to the card's region and that you entered the code exactly as shown. If it still does not work, contact us with your order number.

By card. You enter your card details on our payment partner's secure page; we never see them. The checkout shows the exact amount and currency before you pay.

Nothing is charged for a failed attempt. Your order page has a Try again button that keeps the same price.

Yes. Enter it at checkout and select Apply; the total updates before you pay.

No. You can buy as a guest with just your email. An account keeps all your codes in one place under My codes.

Yes. Create an account with the same email. Once you confirm the address, earlier guest orders with that email join your account.